They just do it
especially odd ones, come in during the wee hours.
"One girl called us in the middle of the night and said her
boyfriend was snoring and what could we do," says Subotky. "I told her she
should probably take him to a physician, but for now she should try those
Breathe Right strips."
One concierge told the story of a tenant at an Upper West Side
building. The woman was the president of a large "very prestigious perfume
company." One night she approached him and said, "I have a dinner dance and I
don’t have a date. Can you rent a tux?"
After calling to tell his wife, the concierge accompanied the
tenant to her dinner.
Sometimes, a concierge is more like a personal shopper. "I’ve
gone out and bought pillows, dog food, picked up their prescriptions. Boy,
anything you can think of," says concierge Sean Savage, who works for Chelsea
Tower at 100 W. 26th St. "We try not to refuse, but we get some weird ones,
tampons, light bulbs."
While we were interviewing yet another concierge, this one in
Murray Hill, two All-American-looking models in their late teens or early 20s
stopped by, bearing freshly baked cookies.
Although they seemed fond of the concierge, they weren’t just
being generous. It turns out that they wanted to know whether the cookies tasted
OK, and being thin, bordering on emaciated models, they couldn’t actually
consume any of them.
Nice perk for a concierge. And pretty tame compared to some of
the stories we heard.
"Once I was called down by a neighbor. This guy had fallen down
drunk, passed out in front of his apartment. I got his keys, dragged him inside,
made sure he was safe and headed back to my post," says one Upper East Side
concierge. "I guess if I wouldn’t have been there, he would have slept there all
night."
Tales of intoxication seem to be a common thread when concierges
start telling stories.
"Once there was this woman who was so drunk we had to put her in
the luggage cart in order to get her up to her room," says another concierge.
Makes it sound like the 24-hour concierge is more of a full-time
baby sitter than someone who can secure a table at the latest four-star
restaurant. It’s a bit ironic, given that the word itself, concierge, can
conjure images of royalty and prestige. Then again, maybe it’s those concierges
who have helped the royal and prestigious maintain their squeaky-clean
reputations.
"It’s part of this whole take-care-of-me,
I’m-rich-enough-to-pay-for-anything mentality," says Letitia Baldrige, author of
"Letitia Baldrige’s Guide to the New Manners for New Times." "The very rich want
a nanny, and the concierge is it."
— with reporting by Dan Levine